Frequently Asked Questions
xabaji FAQ — All Your Questions Answered
in One Place
From opening an account to claiming bonuses, bKash deposits, and responsible gaming — find answers to all your questions about xabaji below.
xabaji is one of Bangladesh's trusted online entertainment platforms. We have organised the questions that come to mind for both new and experienced players into five sections: Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. Click on any question below and read the detailed answer. If your question is not here, our 24/7 live chat support is always ready.
Account and Registration
To open an account at xabaji, you need an active mobile number and a password. The registration process is simple and fast — your profile is ready in just a few minutes. Register with accurate information, as identity verification may be required at the time of withdrawal.
No, only one account is allowed per player. Creating multiple profiles from the same mobile number or payment account may result in those accounts being suspended and bonuses being cancelled. xabaji strictly enforces this rule to ensure fair play.
Use the "Forgot password?" option on the login page. A verification code will be sent to your registered mobile number. Once you enter the code, you will have the option to set a new password. The entire process is secure and protected with full SSL encryption.
The minimum age to participate at xabaji is 21 years. This platform is strictly prohibited for anyone under 21. Your age will be verified during registration. We make no compromises on age verification to ensure responsible gaming.
Yes, xabaji's website is fully mobile-friendly. Visit xabaji.cam from any smartphone browser to log in and enjoy all games and services. No separate app download is needed.
Deposits and Withdrawals
Deposits from bKash to xabaji are generally completed instantly. In most cases, the balance is added to your account within a few minutes of a successful payment. If you encounter any issue, contact our 24/7 live chat support.
The minimum deposit amount at xabaji is ৳300 (the same across all methods). The minimum withdrawal amount is ৳500. You can start with a small deposit and withdraw quickly when you win.
Yes, xabaji supports Bangladesh's major mobile banking services. You can deposit easily via bKash, Nagad, Rocket, and Upay. Bank transfer is also available. The minimum deposit amount is ৳300 across all methods.
xabaji generally processes withdrawals within 1 hour. Once a withdrawal request to bKash, Nagad, or Rocket is approved, the money reaches your mobile wallet quickly. First-time withdrawals may involve an additional verification process.
xabaji does not charge any transaction fees of its own. However, bKash, Nagad, or Rocket may have their own service charges, which apply according to the respective payment service's terms. Bank charges may also apply for bank transfers.
If you have used a bonus, you must meet the wagering requirement before withdrawing (for example, 20 times for the welcome bonus). For regular balance without a bonus, you can withdraw at any time, provided the minimum amount of ৳500 is met and account verification is complete.
Games and Rules
To bet on BPL or any other cricket tournament, go to the cricket section of xabaji. Choose your preferred match from the match list, check the odds, set your amount, and confirm your bet. Both pre-match and in-play (live betting) options are available. Contact live chat for any assistance.
Yes, world-class slot games are available at xabaji. You will find hundreds of slot games from multiple popular providers including PG Soft, Pragmatic Play, and JILI. Games favoured by Bangladeshi players such as Fortune Tiger, Gates of Olympus, and Super Ace are always available.
RTP or Return to Player is a theoretical percentage that indicates how much a game returns over the long term. For example, a 96% RTP means that on average, ৳96 out of every ৳100 wagered is returned to players over the long term. It does not guarantee winning in any specific session — results are entirely random and controlled by an RNG (Random Number Generator).
Yes, in xabaji's live casino section you have the opportunity to play directly with real dealers. Live roulette, live blackjack, and live baccarat from world-renowned providers such as Evolution Gaming and Ezugi are available. The dealers are professional and the games are completely safe and fair.
Yes, xabaji offers betting opportunities on T20 World Cup, IPL, BPL, and other international and domestic cricket tournaments. During tournaments, visit the cricket section to enjoy both live and pre-match betting. You can also bet on Bangladesh Tigers matches.
Yes, Spribe's Aviator game is available at xabaji. In this crash game, a plane starts flying and the multiplier keeps increasing. You must cash out before the plane crashes. If you cash out at the right time, you receive back your bet amount multiplied by the multiplier.
Bonuses and Promotions
xabaji's welcome bonus is a 100% bonus on your first deposit, up to a maximum of ৳10,000. For example: if you deposit ৳1,000, you get an additional ৳1,000 as a bonus and your total balance becomes ৳2,000. The bonus is added automatically when you open a new account and make your first deposit.
The wagering requirement for xabaji's welcome bonus is 20 times (on the bonus amount). That means if you receive a ৳1,000 bonus, you need to place a total of ৳20,000 in bets before withdrawing. If you meet this condition within the bonus validity period, you can withdraw your winnings.
xabaji's VIP program has three tiers — Bronze, Silver, and Gold. Through regular play you can gradually move up to higher tiers. Bronze members enjoy a maximum weekly cashback of 0.4%, Silver members 0.8%, and Gold members 1.2%.
Generally, the welcome bonus can be used on slots, cricket betting, and most casino games. However, some games may contribute at a different rate toward wagering calculations. To find out the terms of a specific bonus, check xabaji's bonus page or ask via live chat.
Yes, xabaji regularly offers new promotions. Special bonuses and cashback offers are available on occasions such as BPL season, T20 World Cup, Eid, or Pohela Boishakh. Check xabaji's promotions section regularly to stay updated on all promotions.
Security and Responsible Gaming
xabaji uses the highest standard SSL encryption technology to keep all personal and financial information secure. Your data is not shared with any third party. We operate on a fair play policy and are committed to ensuring a safe gaming environment.
xabaji places the highest importance on responsible gaming. If you feel gaming is getting out of your control, set a deposit limit on your account or temporarily suspend your account. Contact our live chat support and we will assist you.
Self-exclusion is a protective feature through which you can keep yourself away from xabaji for a set period of time or permanently. To activate it, contact our 24/7 live chat support or submit a request from your account settings. Once activated, access will not be available before the set period ends.
All games at xabaji are supplied by certified software providers that use certified RNG (Random Number Generator) technology. As a result, the outcome of every game is completely random and cannot be controlled by any person or system. Ensuring fair play is one of our core commitments.
xabaji's Bengali-speaking customer support team is available seven days a week, twenty-four hours a day. For any issue, contact us directly via live chat — you will generally get a resolution within a few minutes. You can also reach us by email at [email protected].
xabaji strictly enforces the 21+ age rule. Age is verified during registration, and additional identity documents may be requested in suspicious cases. Parents can use parental control software on their children's devices if they wish. Protecting minors is one of our highest priorities.
Still have questions?
Our Bengali-speaking support team is always by your side. Chat with us directly via live chat or reach us by email.
24/7 Live Chat
Bengali support seven days a week, twenty-four hours a day
Email Support
[email protected]